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Healthcare Operations Manager: What They Are and How to Find One

Healthcare Operations Managers make sure that staff have what they need in order to deliver patient care by successfully planning and delivery services and resources.

In essence, the role of an Operations Manager in a healthcare setting is the organising, planning and conducting of internal process to ensure the practice is running smoothly and staff know and have their own roles to play.

What Are Their Responsibilities?

The responsibilities of a Healthcare Operations Manager include working closely with frontline staff and the public, working out how to best deliver key healthcare services and managing complaints.

In regards to Clinical Services, Operations Managers must also be the designated lead for Safeguarding within a healthcare setting, as well as ensuring that systems are in place for effective leadership and individual development.

Operations Managers usually also have to ensure that the practice is complying with the Fundamental Standards as set out by the Care Quality Commission (CQC). This is a vital part of the role and will usually mean that the person must have prior experience in compliance or relevant training to ensure CQC standards are upheld within the practice.

How Do I Find the Right Operations Manager for My Healthcare Organisation?

Finding the right person to fill a managerial position is always a daunting task. However, it is an even more daunting task with such an important role like a Healthcare Operations Manager. They are in charge of the day-to-day running of your organisation and are therefore, often the glue that holds everything together.

The role will vary depending on the type of organisation they will be working in. For example, operations will differ massively in a care home compared to a primary care practice. That means you’ll want to find the right person who has the relevant skills and experience in your particular area and is fully equipped to organise, plan and deliver the systems and processes you need to run a successful business.

How Can HLTH Resourcing Help You?

You may be in a position where your existing Operations Manager has walked out unexpectedly, or you’re a new business and you need someone to fill in the role – whatever your situation is, we are here to help.

At HLTH Resourcing, we specialise in recruiting experienced leaders, managers and senior staff for a variety of health and social care organisations in the UK. We recruit from our pool of highly experienced, competent and eager industry professionals who are fully trained in their specific area.

Our process begins with an initial call, where we begin to understand you and your business. This helps us to best find the right people whose experience, personality and principles will be the perfect fit for you and slot right into your organisation.

To find out more about how we can help you find the right Operations Manager for your healthcare organisation, or to find more about other roles we can help you recruit for, contact us today.