The Care Quality Commission monitor, inspect and regulate the UK’s health and social care services. Under the Health and Social Care Act 2008, you need to have a Registered Manager to provide services, with this being applicable to services across the country. Only NHS trusts are exempt from requiring a CQC registered manager. A registered manager is appointed by the provider and manages the day-to-day regulated activity on their behalf.
Here’s why you need the right manager, and the consequences of choosing the wrong candidate.
Quality of Care
If you’re starting a care agency or home care business, it is important that you offer the highest levels of quality you can. This can lead to your business expanding, and more importantly those that are in your care being happy and satisfied with the care received. In order to continue your business and build towards your quality goals, a CQC registered manager with a significant amount of experience could push you forwards. On the other hand, an inexperienced manager that is learning on the job could mean lower standards of care and unhappy patients or residents.
Fulfilling the Legal Requirements
Of course, a CQC registered manager is required to run any sort of care business, but there are further requirements to be fulfilled. A good CQC registered manager won’t just help you to fill this role, but will be able to assist in the legal requirements of many other facets of the job. Some completely new carers might miss a lot of the fine print in legislation and regulation, so having the right manager on board to handle this is a must.
Preparation for CQC inspections
Inspections can be a major part of life in the care industry, and they’re how you know if you’ve managed to sink or swim. The importance of these can’t be overstated, so it’s vital that you’re ready. The right CQC registered manager will know how inspections work and can get you prepared for parts of the inspection that would otherwise be a surprise. Whether through mock inspections or other preparatory work, a good manager will have you ready for anything.
If you are looking for support in finding the right Registered Manager, or any part of the registration process, please get in touch with the HLTH Resourcing and Compliance team today. Our in-house management team has years of experience, and can support you throughout your registration process.
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